Terms and Conditions
Welcome to Mate & Co.
These terms and conditions outline the rules and regulations for the use of Mate & Co.’s website, located at www.mateandco.com.ar.
By accessing this website, we assume you accept these terms and conditions. Do not continue using this website if you do not agree with all of the terms and conditions stated on this page.
These terms and conditions regulate the relationship between Mate & Co. and the people who use its services.
If we were to make important changes on these terms and conditions, we will post the modifications 10 calendar days in advance so that users can review them. Under no circumstances will they affect operations that have already been completed.
The following terminology applies to these terms and conditions, privacy statement, disclaimer notice and all agreements: “client”, “you”, “user”, “user person”, “customer” and “your” refer to you, the person logging into this website, compliant to the company’s terms and conditions. “the company”, “ourselves”, we”, “our” and “us” refer to our company. “Party”, “parties”, or “us” refer to both the client and ourselves. All terms refer to the offer, acceptance and consideration of the payment needed to undertake the process of our client’s assistance in the most appropriate manner, with the express purpose of meeting the client’s needs regarding the provision of the company’s stated services, in accordance with and subject to applicable law. Any use of the above terminology or other words in singular, plural, capitalized and/or he/she or they are taken as interchangeable and, therefore, refer to the same.
Non-Argentine destinations: the company is subject to the local regulations of the Argentine Republic. The recipient is the importer of record and must comply with all laws and regulations of the destination. When ordering from outside Argentina, you’re responsible for assuring the product can be lawfully imported to the destination. If in doubt, contact local authorities or local customs before placing an order. Unless otherwise indicated, orders may be subject to import taxes, customs duties and fees levied by the destination country. Additional charges for customs clearance must be fulfilled by the recipient; we have no control over these charges, nor can we predict what they may be.
The company is exempted from covering any extra fee that may be generated by higher costs in the international shipping of the product.
The user who wishes to purchase a product from the company declares to be aware of the maximum values and weights foreseen for the International Sale of Goods. The company will not be responsible if the value or weight exceeds those authorized by local regulations. Before purchasing the product, the user must check the updated regulations on the website of the AFIP (Federal Administration of Public Income) and/or the terms and conditions of the carrier or logistics company.
Our services can only be used by legal age persons who have the legal capacity to contract. Whoever uses the platform representing a company must have the capacity to contract on its behalf.
All food orders shall comply with the local health regulations of each country, according to the delivery address of the products. The user will be in charge of completing the necessary forms for such purpose, making the corresponding declarations and specifying that the articles will be destined for personal use, will not be delivered to third parties or sold and that such articles will be used under the responsibility of the recipient.
When ordering, the purchaser assumes the responsibility of acting in accordance with its state and local laws regarding the purchase, transportation and delivery of the products. The buyer also declares that he/she has obtained the required permission and paid the required fees.
Shipping companies and services
During checkout, you can select your preferred shipping carrier and service. Depending on your region, routes, export/import ports and sorting warehouses, we may be notified of additional delays or further requirements.
The users expressly and irrevocably authorize the company to deliver their personal contact information and all the information related to the International Sale of Goods to the carriers. Likewise, they commit to provide the logistics companies with any information and/or documentation that may be necessary and/or convenient for them to be able to fulfill their obligations, acting on behalf and order of the users, as appropriate.
Users acknowledge and agree that Mate & Co. does not control the privacy policies of the logistics companies, nor their use of personal data and information about users and/or the International Sale of Goods.
The company is only obliged to make its products available at its premises or at another agreed place (factory, warehouse, etc.). The customer bears all costs and risks arising from the transportation of the goods, from collection at the seller’s premises to the desired destination. This term or condition represents a minimum obligation for the company.
The company is obliged to deliver the goods, authorized for export, into the custody of the named carrier. The parties are advised to specify the point within the stipulated place of delivery as clearly as possible, since the risks pass to the buyer thereafter.
When ordering from outside Argentina, you’re responsible for assuring the product can be lawfully imported to the destination. Shipping time estimates are not guaranteed and do not apply if we miss our estimated delivery date because of a circumstance outside of our control, such as a strike, a natural disaster, force majeure events, events of war or severe storms. Also, delivery scans might be inaccurate.
Please check shipping time estimates to your address at checkout. Delays in transit may occur due to holidays, weather events, seasonal congestion of routes, customs inspections and clearance, location in remote areas, PO boxes or other reasons. Shipping times are estimated as a courtesy to our customers and may be shorter or longer than indicated. If your order is time-sensitive, please contact us beforehand.
The company owns all intellectual property rights on its sites, all content, services, products, trademarks, trade names, logos, designs, images, advertising phrases, copyrights, domains, computer programs, codes, developments, software, databases, information, technology, patents and utility models, designs and industrial models and trade secrets, which are protected by national and international laws.
All intellectual property rights are reserved. Customers may access all material from Mate & Co. for their own personal use subject to restrictions set in these terms and conditions and can not use the intellectual property of Mate & Co. in a manner that causes confusion in the public. Improper use, without authorization and/or contrary to current regulations and/or that creates confusion or involves denigratory use and/or causes prejudice, damage or loss to the company, is forbidden.
You must not:
- Republish material from Mate & Co.
- Sell, rent or sub-license material from Mate & Co.
- Reproduce, duplicate or copy material from Mate & Co.
- Redistribute content from Mate & Co.
This agreement shall begin on the date hereof.
Comments and opinions
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas. The company does not filter, edit, publish or review comments prior to their presence on the website. Comments do not reflect the views and opinions of Mate & Co., its agents and/or affiliates. Each comment reflects the views and opinions of the person posting it. To the extent permitted by applicable laws, the company shall not be responsible for the comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the comments on this website.
Mate & Co. reserves the right to monitor all comments and to remove any comment that may be considered inappropriate, offensive or that causes breach of these terms and conditions.
You warrant and represent that:
- You are entitled to post the comments on our website and have all necessary licenses and consents to do so.
- The comments do not invade any intellectual property right, including copyright, patent or trademark of any third party, among others.
- The comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy.
- The comments will not be used to solicit or promote business or custom or present commercial activities, or unlawful activity.
You hereby grant Mate & Co. a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your comments in any and all forms, formats or media.
Hyperlinking to our Content
No company may link to our website without prior approval from the company, except for web search engines.
The company reserves the right to approve or disapprove link requests without giving reasons.
Web search engines may link to our home page, to publications or to other website information as long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; (c) fits within the context of the linking party’s site and (d) does not affect the image of Mate & Co.
No use of Mate & Co.’s logo or other artwork will be allowed for linking without a trademark license agreement.
Without prior approval and written permission, you may not create frames around our web pages that alter in any way the visual presentation or appearance of our website.
We shall not be held responsible for any content that appears on your website, you agree to protect and defend us against all claims that may rise on it. No link(s) should appear on any website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of any third party rights.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our website. You approve to immediately remove all links to our website upon request. We also reserve the right to modify these terms and conditions and our linking policy at any time. By continuously linking to our website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to do so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of it. Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury.
- limit or exclude our or your liability for fraud or fraudulent misrepresentation.
- limit any of our or your liabilities in any way that is not permitted under applicable law, or exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on it are provided free of charge, we will not be liable for any loss or damage of any nature.
Regarding products’ weight and values limits, the company shall be limited to the provisions in force by the General Directorate of Customs (AFIP – Federal Administration of Public Revenue). The company shall not be liable for unforeseen legal limitations for the purchase of Mate & Co. products.
The Company shall not be responsible for non-compliance of the regulations applicable to the International Sale of Goods from Argentine territory, including, for example, the obtaining of authorizations, permits and/or approvals by Argentine authorities.
From the company, we make responsible use of personal information, protecting the privacy of the users who trusted us with their data and taking the necessary measures to ensure the security of our customers.
Jurisdiction and applicable law
These terms and conditions are governed by Argentine law. Any controversy derived from their application, interpretation, execution or validity shall be resolved by the competent ordinary national courts, based in the Autonomous City of Buenos Aires (CABA), except for specific provisions of public order regulations, such as, for example, legislation related to the consumer.
Mate & Co., es pura y exclusivamente de uso personal, está prohibido su uso comercial.
No pudiendo modificar, copiar, distribuir, transmitir, reproducir, publicar, o explotar comercialmente cualquier servicio brindado por la página. Usted no deberá utilizar este sitio o cualquiera de sus contenidos para cualquier uso comercial, incluida cualquier publicidad que usted pueda hacer de nuestro sitio para generar ganancias a través de su sitio web.